Accommodation

Booking Confirmation:

• All bookings are subject to availability and will be confirmed upon receipt of payment or as per the agreed-upon terms.
• The booking confirmation will be sent via email and will include relevant details such as check-in/out times, reservation dates, and room type.

Cancellation and Amendments:

Cancellations or modifications to bookings must be made within the specified time frame to avoid penalties or fees to [email protected].

• Any refunds or penalties for cancellations will be as per the cancellation policy outlined during the booking process.
• Cancellations received 90 days prior to arrival – 1 night’s accommodation charge will be applicable.
• Cancellations received from 60 days until arrival, including the day of arrival – 100% of the booking total will be applicable.
• No shows on the day of arrival will incur a charge of 100% of the booking total.

Payments:

• Failure to make payments within the stipulated time may result in the cancellation of the reservation.

Check-In and Check-Out:

• Check-in time is from 15:00 onwards, and check-out time is by 12:00.
• Early check-in or late check-out may be subject to availability and additional charges.

Guest Responsibilities:

• Any costs not included in the rates will be for own account and must be settled upon check out.