Accommodation

Booking Confirmation:

• All bookings are subject to availability and will be confirmed upon receipt of payment or as per the agreed-upon terms.
• The booking confirmation will be sent via email and will include relevant details such as check-in/out times, reservation dates, and room type.

Cancellation and Amendments:

Cancellations or amendments to bookings must be made within the specified time frame to avoid penalties or fees to [email protected].

Any applicable refunds or cancellation charges will be processed in accordance with the cancellation policy below:

• 91 days or more prior to arrival: No cancellation fee.
• 90–61 days prior to arrival: A cancellation fee equivalent to one (1) night's accommodation will apply.
• 60 days or less prior to arrival (including the day of arrival): 100% of the total booking value will be charged..
• No-shows: A charge of 100% of the total booking value will apply.

Payments:

• Failure to make payments within the stipulated time may result in the cancellation of the reservation.

Check-In and Check-Out:

• Check-in time is available from 15:00 onwards, and check-out time is by 12:00.
• Early check-in and late check-out are subject to availability and may incur additional charges..

Guest Responsibilities:

• Any incidental charges or costs not included in the accommodation rate are the responsibility of the guest and must be settled directly with the hotel upon check-out.